Transforming how Texas government serves Texans
As of May 1, 2026, more than 12.3 million Texans—about 53% of the state’s age-eligible population—have a TxT account to access services through the state’s official digital government assistant, where Texans log in once to link credentials, store payment methods, receive renewal reminders, and complete transactions from a single dashboard. On average over the last few months, about 7,000 Texans sign up for a TxT account every day. Since its inception, the platform has facilitated more than 29.6 million transactions.
The Texas Department of Information Resources (DIR) manages the Texas.gov program including the TxT platform, which Deloitte develops and maintains under contract. The goal is to increase ease of use for Texans across the state.
“DIR’s vision is to transform how Texas government serves Texans, which includes helping the state deliver more accessible and efficient services,” said Tony Sauerhoff, DIR Executive Director and State of Texas Chief Information Officer. “With the TxT platform, our focus is on making government services easier for Texans to access and use, saving time and money for all
involved.”
Transactions through the TxT platform span a growing set of high-volume services across state government, including driver license and ID services through the Texas Department of Public Safety, vehicle registration through the Texas Department of Motor Vehicles, boat registration through the Texas Parks and Wildlife Department, and massage licensing through the Texas
Department of Licensing and Regulation.
As additional services and features are added, TxT is consolidating how Texans interact with state government, shifting routine transactions away from disparate agency systems and onto a single, consolidated platform.
Users can access services through TxT’s mobile app or a web browser instead of visiting an office. Texans who use the app approve of its convenience, with about 93% of surveyed users reporting satisfaction. The app currently holds ratings of 4.9 out of 5 on Apple’s App Store and 4.8 out of 5 on Google Play.
“It took me under 10 minutes to get registration done, all from the phone and in my own time,” one user wrote in a review.
Users and agencies alike save time and money when transactions occur through the TxT platform instead of in person. A planned update later this year will expand access to out-of-state users by allowing individuals 18 and older without a Texas driver’s license or state ID to create a TxT account after completing identity verification. Additional planned updates include barcode
scanning during sign-up, faster integration of government services, and improved digital accessibility for Texans of all abilities.
For more information about TxT, including to create an account, visit the state’s official website
at Texas by Texas | Texas.gov.
The mission of the Texas Department of Information Resources is to serve Texas government by leading the state’s technology strategy, protecting state technology infrastructure, and offering innovative and cost-effective solutions for all levels of government. Visit DIR’s website at https://www.dir.texas.gov.
